FAQs

Delivery times vary based on your location and shipping method. Standard shipping typically takes 3-7 business days, while expedited shipping options are available for faster delivery. You can track your order via the tracking number provided in your confirmation email.

Yes! Once your order has shipped, we’ll send you a tracking number via email. You can use this number to track your package’s status online.

Yes, we offer international shipping to many countries. Shipping rates and times vary depending on your location. Please note that customs fees and duties may apply to international orders.

You can cancel or modify your order within 24 hours of placing it. Please contact our support team as soon as possible, and we’ll do our best to assist you. Once the order has been processed, we may not be able to cancel or modify it.

At checkout, there will be a field labeled "Discount Code" or "Promo Code." Enter your discount code there and click "Apply." The total amount will automatically update to reflect the discount.

If your order arrives damaged or incorrect, please contact our customer service team within 48 hours of receiving your package. We’ll arrange for a replacement or issue a refund as soon as possible.

Our customer support team is available via email at support@hookahhabibti.com or through our live chat feature during business hours. We strive to respond to all inquiries within 24-48 hours.